8-800 Numbers

8-800 numbers enable you to give potential customers a nudge into making the first call. If you don't have an 8-800 number, then your potential customer will call your competitor who does have such a number.

The intelligent telephone number system  with federal code 800 enables you to look anew at the work of contact-centres and level of customer service. The technical attributes of such a number will open up new possibilities.

With a free number you can consolidate your marketing campaigns or one-time-only offers, and optimise the efficiency of technical support services. A 24 hour-a-day intelligent 8-800 line will work towards the benefit of the company.

The main advantages of an intelligent 800 number are:

  • Calls for your customers and employees will always be free,
  • The number doesn't depend on the geographical location of your office,
  • Convenient recorded announcement and voice menu system (IVR),
  • Fax forwarding to email in graphic format,
  • Voicemail,
  • Collecting incoming call statistics,
  • The ability to restrict calls (for example, by region).

Regular statistics which you receive thanks to an intelligent 800 number is one of the biggest pluses of a toll-free line. Thanks to this you will be able to analyse in which areas you are more popular, which demographic prefer to take advantage of your services, and on which days demand is particularly high.

A federal 800 number is essential if:

  • You need a «hotline»,
  • If your company has a technical support or customer service department,
  • You provide information services,
  • Your product is ticket or booking services,
  • You are constantly conducting advertising campaigns and offering promotions.

Convenience, functionality, prestige – these are the main advantages of a free «hotline»!

ITSoft offers the full range of services in provision and support of a federal 8-800 number
We are able to offer you numerous tariff plans, ranging in prices for minutes, installation and support.
There is a discount of 10,000 RUB available on connecting 8-800 numbers on the "Business" tariff until 1st October 2012.

Prices for 8-800 numbers

"Business" Tariff Plan

Description of Services   One-off
payment, RUB.
Monthly
charge, RUB.
Access to public telephone network with separate subscriber number in 800 zone (Russian Federation)   15 000 5000 1200
Minimum charge for calls per month   0 600
Voice menu creation and support   0 0

Tariff Plan "Standard-1"

Description of Services   One-off
payment, RUB.
Monthly
charge, RUB.
Access to public telephone network with separate subscriber number in 800 zone (Russian Federation)   3500 1200
Minimum charge for calls per month   0 1800
Voice menu creation and support   0 500

Tariff Plan "Standard-2"

Description of Services   One-off
payment, RUB.
Monthly
charge, RUB.
Access to public telephone network with separate subscriber number in 800 zone (Russian Federation)   0 1200
Minimum charge for calls per month   0 4 200
Voice menu creation and support   0 500

Cost per minute for 8-800 number

Cost per minute for call from:   When using
IP telephone, RUB.
When using call transfer
to conventional telephone in Moscow, RUB.
Moscow   0.65 0.75
St. Petersburg   1.96 2.26
Khabarovsk   2.86 3.28
Federal District Centres (Rostov-on-Don, Samara, Yekaterinburg, Novosibirsk)   2.62 3.01
Far Eastern Federal District   2.86 3.28
Other Regions   2.62 3.01
Mobile (cellular) networks   3.39 3.90

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